Order Placed
We receive your order and verify the product, size and shipping information.
Fresh AF Society Support
Help Center
Everything you need to know about your order, shipping, shirt care and store policies.
Made After You Order
Every Fresh AF Society shirt is made to order. Your item is created specifically for you after your purchase is completed. Please allow 3–7 business days for production before your order ships. Processing may take longer during holidays, sales and new collection releases.
How Your Order Is Created
Item Created
Your shirt is printed specifically for your order.
Quality Checked
Your item is inspected before it is packaged for shipment.
Order Shipped
Tracking information is sent to the email address provided at checkout.
Care Instructions
Wash Cold
Machine wash using cold water with similar colors.
Turn Inside Out
Turn the shirt inside out before washing to protect the design.
Dry on Low Heat
Tumble dry on low heat. Hang drying is recommended for the longest life.
Do Not Bleach
Do not use bleach or harsh cleaning products.
Protect the Print
Do not iron directly over the design and do not dry clean.
All Sales Are Final
Returns, Refunds and Replacements
Because every item is made specifically for your order, Fresh AF Society does not accept returns, issue refunds or provide exchanges for incorrect sizing, changes of mind or buyer’s remorse.
If your item arrives damaged, defective or incorrect, contact us within 7 days of delivery. Include your order number and clear photos showing the issue. Once approved, the defective or incorrect item will be replaced at no additional cost.
Check Your Size Before Ordering
Please review the product size chart before completing your purchase. We cannot replace, return or exchange an item because the wrong size was ordered. If you are between sizes or prefer a relaxed fit, consider ordering one size larger.
Frequently Asked Questions
How long does it take to receive my order?
Every item is made to order. Please allow 3–7 business days for production before shipping. Delivery time begins after production and depends on your destination and shipping method.
Why does my order take time to process?
Fresh AF Society does not mass-produce its shirts. Each item is created after the order is placed, then inspected and packaged before shipment.
Can I cancel or change my order?
Contact us as soon as possible. We may be able to update an order that has not entered production. Changes and cancellations are not guaranteed after production begins.
Do you accept returns or provide refunds?
No. All sales are final because every item is made to order. We do not accept returns, provide refunds or offer exchanges for incorrect sizing, changes of mind or buyer’s remorse.
What happens if my item is defective?
Contact us within 7 days of delivery with your order number and clear photographs. After the defect is verified, we will replace the item at no additional cost.
How should I wash my shirt?
Turn the shirt inside out and machine wash it in cold water with similar colors. Use mild detergent and do not bleach. Tumble dry on low heat or hang dry. Do not iron directly on the printed design.
When will I receive tracking information?
Tracking information will be emailed after your order has completed production and has been prepared for shipment.
What happens if I enter the wrong shipping address?
Contact us immediately. We may be able to correct the address before the order ships. Fresh AF Society is not responsible for orders delivered to an incorrect address entered during checkout.
My tracking says delivered, but I cannot find my package. What should I do?
Check your mailbox, entrance, surrounding property and nearby neighbors. You should also contact the shipping carrier. We will provide available order information to assist with your carrier claim.
Still Need Help?
Send us a message with your name, order number and question. Our team will respond within 1–2 business days.